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The digitalisation of (para)medical consultation

Researchers

Time frame

September 2021 – August 2026

Project description

Since the Covid-19 pandemic, the use of e-health has increased exponentially. The aim of this project is to identify the impact of digitalization on (para)medical interaction in the context of professional practice, and to provide solutions that can support professionals in the use of these technologies. The project therefore focuses on how interaction between practitioners and (parents/caregivers of) patients takes place via digital communication tools, such as e/m-health applications and videos. It also looks at how this affects the relationship(s) between the those involved in the interactions and how this determines the organization of the practitioners' work. To this end, multiple qualitative research methods are used, including conversation analysis of digital interactions, and ethnographic methods such as interviews with practitioners and observations of the use of digital techniques in practice.

Financier

CLS / iHub

Contact

Evi Dalmaijer, evi.dalmaijer@ru.nl