Servicepunt Erasmusgebouw
Servicepunt Erasmusgebouw

What services do you use at the service points?

From Campus & Facilities, we optimise the services at the service points (reception desks). In order to match the services at the service desks to user needs, we will start with a small-scale target group research with a short questionnaire, suggestion cards and interviews. Your input will help us continue to optimise the services at the service desks on campus and your comments and ideas are highly appreciated!

The short questionnaire can be found at the bottom of this post. Completing the questionnaire will only take five minutes. Of course, your answers are processed anonymously and can never be traced back to you as a person in reports.

Would you like to help us further with this survey? After completing this online survey, we would like to conduct in-depth interviews in order to improve our services even further. For this purpose, we are still looking for respondents to conduct interviews. These can take place physically, by phone or via Teams.

May we approach you for an interview? Please let us know at project-serviceconcept [at] (project-serviceconcept[at]ru[dot]nl). Thanks in advance!


Contact information

Organizational unit
Campus & Facilities