Complaints Officer for Campus Psychologists

You are as a client not satisfied or have a complaint about the services that have been provided by Radboud University’s campus psychologists, you may acknowledge this by taking the following steps:

  1. Both the complaints procedure and mediation services for Radboud University’s campus psychologists are handled by Quasir. 
  2. The contact details below can be used to lodge your complaint with Quasir. A Quasir Complaints Officer will then contact you within 48 hours.
  3. Quasir’s Complaints Officer will subsequently advise you and/or assist you in resolving your complaint.

Quasir contact details:

  • Mail: Quasir, Complaints Officer Support, P.O. Box 1021, 7940 KA Meppel;
  • Email: bemiddeling [at] Attn.: Complaints mediation;
  • Telephone number: +31 6 48 44 55 38 (9.00 am - 5.00 pm, Monday to Friday);
  • If there is no answer, you will be called back or emailed within 48 hours of lodging your complaint;
  • More information about Quasir is available at