All staff, students, tenants and visitors of Radboud University can contact the Service Centre with questions, requests or reports about various services and activities on campus. Here you can, for example, report a malfunction in or near a building, request catering, reserve a meeting room or ask questions about parking on campus. An enthusiastic team of helpful colleagues will be happy to help you or put you in touch with the right person or department.
Service Centre
Department
Services
Malfunction or breakdown in and around buildings
Furnishing and cleaning
Audiovisual services
For multimedia products and (consultancy) services such as media equipment rental and technical support for a conference or promotion.
Audiovisual servicesICT Helpdesk
Do you have a question about, or a problem with, Radboud University's ICT facilities? The ICT Helpdesk is your first point of contact.
ICT HelpdeskPrinting
You can print, scan and copy anywhere on campus - regardless of the room or building where you study or work. You can retrieve your print job from any printer.
PrintingYou can also contact the Service Centre to request transport on campus, help with locker breakdowns or access for suppliers. Click on the arrow for more content and details.
Whether it is the receipt and delivery of goods, the transport of a height-adjustable table with chair for exams, internal removals or return of home workstations; Campus & Facilities provides various transport services.
Simply submit a request via the transport request form and the Service Centre will coordinate with the executor, Campus Mobility & Logistics.
With questions about costs, exact times, etc., please contact logisticscml-cf [at] ru.nl or 024-361 2455.
Lockers for use by staff and students are located at various places on campus. You can store your bag, laptop or other valuable items there: a safe temporary home for your belongings. If there is a malfunction you can contact the reception of:
- Berchmanianum, 024 361 2224
- Elinor Ostrom building, 024 361 1122
- Maria Montessori building, 024 362 0300
If you cannot work it out with the Reception Desk or it concerns a locker in a building other than those mentioned above, please contact the Service Centre.
Suppliers of Campus & Facilities can contact the Service Centre for access on campus, issuance of keys, etc.
Employees can contact the building manager for authorisation of their access card or keys to the building they are working in.
Reception services
At the reception desk in each building, you can get information, issue keys, a temporary wifi code for guests, on-campus loan services, found objects and much more.
Contact
The Service Centre can be reached through three e-mail addresses covering the entire service:
- For all faults, reports, general enquiries and complaints: servicecentre-cf [at] ru.nl (servicecentre-cf[at]ru[dot]nl).
- For booking meeting rooms and catering: reserveringsbureau-cf [at] ru.nl. reserveringsbureau-cf [at] ru.nl (reserveringsbureau-cf[at]ru[dot]nl).
- For all questions regarding parking on campus: parkeren-cf [at] ru.nl. parkeren-cf [at] ru.nl (parkeren-cf[at]ru[dot]nl).
The Service Centre can be reached via one central telephone number: (024 36) 3 33 33. A menu will automatically direct you to the right employee.
Contact information
Location
Elinor Ostrom building
Heyendaalseweg 141
6525AJ Nijmegen
6525AJ Nijmegen
Postal address
Postbus 91026500HC NIJMEGEN