Dr. Claudia Groß

Claudia Gross
Working in the OD&D department ensures no week is the same, keeping the experience engaging and dynamic
Name
Claudia Groß
Programme
Organisational Design and Development
Current role
Assistant professor

Dr. Claudia Groß is an Assistant professor at Organisational Design and Development.

I am an assistant professor at Radboud University, where I teach, conduct research, and contribute to the development of knowledge in responsible organising. My academic background spans Sociology, Philosophy, and Business Administration, which allows me to approach my work from a multidisciplinary perspective. I am passionate about teaching courses that explore the dynamic relationship between society and organisations. Currently, I am involved in teaching Introduction to Organisational Design (Bachelor's), Organisations & Society (Master's), and Organisation Design (Master's)

Why did you choose to work in this field?

Research and teaching in the field of Organisational Design and Development align closely with my background and interests in how organisations function within modern society. I am particularly fascinated by the (non-)ethical behaviour in and by organisations. Also, I find organisational power structures fascinating and the question how we can create organisations that contribute value to society. Organisational Design and Development offers a great perspective for understanding how organisations, as key players in today’s world, can be responsibly designed.

Since my PhD, I am interested in (un)ethical business practices, particularly in multi-level marketing companies. Here, most participants lose time, money, and even damage their social relationships when working for these companies. For me, studying not only what works in organisations but also what goes wrong, is interesting as a researcher but also as a citizen who is interested in social justice and a world where vulnerable individuals are protected. OD&D provides perspectives but also the context to explore these critical issues and to promote business models that allow organisations to be both profitable and ethical.

What are you currently doing your own research on?

My research focuses on responsible organising, examining how organisational design influences both ethical and unethical behaviour within organisations and among their members. Currently, my work follows two main paths: first, I study multi-level marketing companies, which are often highly problematic and exemplify the concept of ‘organised irresponsibility’. Second, I explore how virtue ethics can guide the design of organisations that positively contribute to society, emphasizing the responsible and ethical side of organising.

What advice do you have for students making their study choice?

Take the time to reflect on your passions: what topics genuinely interest you, and where do you feel intrinsically motivated to invest your time? Also, consider why you want to study. Is it to follow your passion, fulfil your parents' expectations, or simply to obtain a diploma because you're unsure of your direction? If you're unclear, talk to a variety of people—current students, study advisors, and other experienced professionals—to better understand what motivates you. Attending open days and researching different programs online can also help you develop a clearer picture of your options. 

What does your work in practice bring to your academic work, and vice versa?

As a leading European expert on multi-level marketing companies and their ethical concerns, my career spans teaching, research, media interviews, and supervising Master's theses. My weekly tasks fluctuate between grading, teaching, or focusing on in-depth reading and writing. Teaching others about organisational development and design (OD&D) while continuing to learn myself is a highlight, especially when students’ curiosity drives discussions that deepen my understanding of how organisations operate. Working in the OD&D department ensures no week is the same, keeping the experience engaging and dynamic.