New password iPhone/iPad

Read here to find out how you can set a new password on an iPhone or iPad.


  1. Step 1: Change password in Accountportal

    Note: Remember to turn off internet on all your mobile devices.

    Before changing the password on your mobile devices, first change your Radboud password in the Accountportal.

  2. Step 2: change password for your Radboud-mail

    1. Click on Settings. This can be found on the home screen;
    2. Click on Mail;
    3. Click on Accounts;
    4. Click on Exchange. If you chose a different name for the RU mail instead of Exchange click there;
    5. Click on Account;
    6. Enter your new password and click 'Done'.
  3. Step 3: Modify Radboud password for Eduroam

    Note: this can only be done when you are on campus.

    1. Turn wifi on again
    2. Eduroam itself will come up with a screen where you enter your new password

    You have now finished adjusting the Radboud password on your iPad or iPhone.