Who is this course for?
This course is intended for healthcare professionals whose job involves contact with non-Dutch-speaking patients, colleagues, and partners. This includes medical specialists, general practitioners, nurses and carers, mental health professionals, home care workers, etc. This language course is also a good choice if you are preparing for a job abroad. The course is available for groups and individual participants.
What can you expect from this tailor-made language course?
- Training in the language of your choice: English and German are the most common, but other languages are also possible.
- Focus on your working environment: No standard materials, but your own working environment is taken as the starting point. You will practise using professional terminology in the context of your own cases. Think of consultations, reporting, briefing/debriefing.
- Interactive modes of instruction: Think of role-play in which we simulate realistic work situations and writing assignments that you can use straight away in your day-to-day work.
- Cultural awareness: Learn how cultural differences affect communication and how to deal with these differences successfully, for example in doctor-patient communication, professional etiquette, and expectations.
- Targeted feedback: You will receive intensive guidance and feedback from an experienced language trainer who understands the healthcare sector.
Content and approach
We tailor this course fully to your needs or the needs of your team. We start with an intake interview, in which we identify your learning objectives, language level, and work situation. Based on this information, we put together a personalised programme. Depending on your wishes, this may include the following elements:
- Taking down a patient's medical history
- Conversations with patients
- Explaining diseases
- Breaking bad news
- Phone calls
- Conversations with colleagues
- Writing transfers, letters, and emails
- Hospital structure in the country of the target language
- Culturally sensitive communication with a patient from another country
You can take this course on our premises, in-company, or remotely via the virtual classroom. It is also possible to combine these options. If several employees participate, we will make groups based on position and level of proficiency in the target language.
The result
After completing this course, you will:
- Communicate professionally and purposefully in the target language, both orally and in writing
- Be able to use medical jargon correctly
- Conduct conversations with patients and colleagues in a fluid, natural way
- Be able to prepare written documents that meet the standards of your field of expertise
- Be able to effectively deal with cultural differences in communication style, hierarchy, and expectations
For each section, participants can apply for 3 PE points from KNMG/GAIA. Participants will receive a certificate from Radboud in'to Languages which they can use to register their PE points.
They have gone before you
