Co-production is a specific kind of citizen participation, in which citizens take a more active and direct role in the design and delivery of public services than in other types of participation. Examples of individual co-production are clients designing their treatments in collaboration with medical personnel, or students and parents working with teachers to design lessons, while examples of collective co-production include citizens contributing to public safety through community watches or to the revitalization of their neighbourhoods. Radboud University’s Department of Public Administration has studied this topic through a series of interlinked projects and publications, making it one of the world’s leading research centres on the topic.
This research has addressed several issues:
- Co-production with people in a vulnerable situation, including the long-term unemployed, the homeless, and clients in mental health care.
- The sustainability of co-production over time.
- The effects of digitalisation on co-production.
- How to define co-production conceptually.