Portretfoto Ellemieke Rasenberg
Portretfoto Ellemieke Rasenberg

Improving communication skills of medical students

TLC voucher project
Project member(s)
Ellemieke Rasenberg
Project type


Medical students who are currently doing their internship indicate that they receive sufficient feedback on their actions regarding medical issues. However, they state that they rarely receive feedback on their communication skills. Can a system of video recording and peer feedback help students develop communication skills?

It is known that it is necessary to continue to learn communication skills in the workplace, otherwise these skills disappear again (van Dalen et al, 2002, Mazmanianet et al, 2009). After all, the transfer of skills from “classroom to workplace” does not happen automatically.

Desired solution

Currently, medical students at Radboud University use a video feedback system to record a contact moment with a patient during each internship. The recordings can then be digitally shared with peers, teachers and trainers with feedback questions from the student.

The aim of Ellemieke Rasenberg is to further investigate the recording and digital discussion of consultations between students and patients using a video feedback system. She wants to find out whether this is an addition to the current education in communication and consultation skills in the master's degree in Medicine.

Action plan

Sixty students who have completed the Internship Internal Medicine are approached with the question whether they want to participate in the study. The students are asked if they would like to make their feedback on the conversations of fellow students available for the research. This way Ellemieke can investigate how students use the annotation system.

She also researches how the students themselves experience the video feedback system. This will be questioned during focus group sessions, using semi-structured questionnaires.


This project is funded by a TLC voucher from the Radboud Teaching and Learning Centre. This voucher programme aims to set up projects in the field of educational innovation, lecturer development and educational research.

View all voucher projects

Contact information

Want to know more? Do not hesitate to contact the voucher stakeholder, Ellemieke Rosenberg, via ellemieke.rasenberg@radboudumc.nl.