Radboud University Ombudsperson Regulations

There are two ombudspersons: one for staff members and one for students, who can replace each other if necessary in case of absence. The ombudsperson is an independent officer appointed by the Executive Board who is able, in response to reports or complaints from staff/students or of their own accord, to investigate whether an organisational unit or university staff member has conducted or is conducting themselves with propriety in a certain matter. In this context, ‘proper conduct’ includes conduct that is:

• Open and clear
• Respectful
• Committed and solution-oriented
• Honest and reliable

The university ombudsperson will strive as far as possible to make assessments against the standards of proper conduct. This concerns, for example, formal standards of conduct to which staff members are bound, as well as moral standards that are part of good employment practices, leadership and (informal) influence. In addition, it concerns standards of proper conduct that are appropriate in the relationship between the institution and the student members are bound, as well as moral standards that are part of good employment practices, leadership and (informal) influence.

Download the full essence of the ombudsperson regulations below.