hardware chip
hardware chip

Ordering IT hardware: please take changing circumstances into account

Do you order IT hardware (such as laptops, desktops, or accessories) through Radboud University? Please be aware that current circumstances differ from what you may be used to. Due to global developments in the technology market, delivery times, prices, and availability have become less predictable. This affects all companies and organizations worldwide, including Radboud University.

At present, there is a significant global shortage of several key hardware components, particularly memory (RAM) and processors. These shortages have arisen due to exceptionally high demand for these components, mainly driven by large-scale investments in AI infrastructure, while the supply of parts has not kept pace.

This situation impacts the entire IT market. Product availability is currently less predictable, standard product configurations may change, delivery times are longer than usual, and prices fluctuate significantly. This applies to all manufacturers and suppliers, and affects both workplace and infrastructure equipment.

In addition, the costs of these components continue to rise because demand exceeds supply. This situation is expected to persist in the coming period. As a result, ordering IT hardware may in some cases differ from what you are accustomed to.

What does this mean in practice?

  • Delivery times may be longer than usual (6 weeks or more).
  • It may be necessary to adjust product configurations to enable delivery.
  • Price increases.
  • Shorter validity periods for quotations (often 1 or 2 weeks instead of 4).
  • In some cases, manufacturers may cancel outstanding orders if products are no longer available or if market conditions change.

These developments are caused by external factors over which Radboud University has no control. The university is currently in discussion with its partners about solutions to ensure that sufficient IT hardware from the assortment remains available and to limit the impact on staff as much as possible.

Thank you for your understanding.

 

Contact information

Do you have any questions? Please contact the ICT Helpdesk via icthelpdesk [at] ru.nl (icthelpdesk[at]ru[dot]nl) or +31 24 362 22 22 (available on weekdays from 9:00 a.m. to 5:00 p.m.).

Organizational unit
Information & Library Services