Laptop
Laptop

Upgrade M365 Office at your workplace from 1 October

Since 1 October, it has been possible to carry out the M365 Office upgrade. In this upgrade, all employee workstations managed by Radboud University will receive the 64-bit version of the M365 Office apps. As an employee, you will have the opportunity to perform the upgrade , at a time that suits you. The deadline for this is 13 January 2026.

Currently, all Radboud-managed workstations are running the 32-bit version of the M365 Office apps. This version will be upgraded to the 64-bit version, as it offers better performance. In the past, certain add-ins did not work with the 64-bit version, which is why the 32-bit version was chosen at the time. Add-ins are plug-ins that add extra functionality to the apps within Office. However, all add-ins now work, so the M365 Office apps can be successfully upgraded.

Perform the upgrade yourself

As soon as it is your device's turn for the upgrade, you will receive a notification at the bottom right of the screen. You will only receive the notification if you are connected to the Radboud University network (wired, Wi-Fi, or eduVPN). From that moment on, you can perform the upgrade yourself at a time that suits you. To do so, you need to be connected to the Radboud University network (wired, Wi-Fi, or eduVPN). This manual explains how to start the upgrade once the notification has disappeared (connection to EduVPN required). A manual is also available with the screens you can expect to see during the upgrade.

You can postpone the upgrade until 13 January 2026 at the latest. After that, it will be enforced. You will not be able to use the M365 Office apps during the upgrade. So make sure you save your files and close the apps before starting the upgrade. During the upgrade, you can still use the M365 Office web apps.

The duration of the upgrade depends on your internet speed. Expect an average duration of 30 minutes. For users of Microsoft Visio, Microsoft Project, and/or MyCorsa NxT, the upgrade will take slightly longer because these applications and/or add-ins require separate installations. MyCorsa NxT users will need to log out and log back in after the upgrade.

If you have pinned one or more Office apps to your taskbar or use other shortcuts, you will need to reset them after the upgrade. See how to reattach apps to the taskbar or how to attach new document shortcuts to the app (connection to EduVPN required).

Contact information

Do you have questions about the M365 Office upgrade? Please check the manuals first. Do you have other questions? Please contact the ICT Helpdesk at 024-3622222 or by email at icthelpdesk [at] ru.nl.

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