The staff ombudsperson is an independent officer appointed by the Executive Board able, in response to reports or complaints from staff or of their own accord, to investigate whether a part of the organisation or university staff member has conducted or is conducting themselves with propriety in a certain matter. In this context, ‘proper conduct’ includes conduct that is:
- Open and clear
- Respectful
- Committed and solution-oriented
- Honest and reliable
The university ombudsperson will strive as far as possible to make assessments against the standards of proper conduct. This concerns, for example, formal standards of conduct to which staff members are bound, as well as moral standards that are part of good employment practices, leadership and (informal) influence.
Download the full essence of the ombudsperson regulations below.