Request or change a staff campus card

The campus card is a pass for employees. It is multifunctional and can be used as an access card, parking card, library card, sports card, identification and/or print card.

A prerequisite for being able to apply for your campus card is that you have already received your staff number and that your account has been activated. This is normally on your first working day at Radboud University and only then can you apply for your campus card.

Please note: this guide is intended for staff use only. Are you a student? Find out here what applies to you.

  1. Below are the steps of the application process.

    1. Apply for your campus card
      Fill out the form to apply for your campus card. Please note your name, personnel- and telephone number. Add your photo, preferably as a .jpg file. (See: photo requirements) Because the campus card can be used as proof of identity on campus, you need to send a good looking photo.
    2. Confirmation of receipt
      Service Centre will send you a confirmation of receipt. 
    3. Campus card is created
      Service Centre creates the campus card.
    4. Campus card can be picked up 
      Service Centre will send you an email detailing where and when you can pick up your campus card. You must pick it up in person and bring a valid ID. Please note your campus card may not be mailed to you. Please request the pass only when you are in a position to pick it up yourself on campus.

If you have an E-number, you will also need to go via Accountportal to submit a ‘request for a campus card’.

  1. You can register your e-number via: https://account.ru.nl/AccountPortal 
  2. Go to the main screen, click on ‘Start a new application’ and select the ‘Services’ section'. There, you can select ‘Request a campus card’ and then submit your application.

Damaged, lost or stolen campus card

If your campus card is damaged, or it has been lost or stolen, you will need to request a new one using the form above. Your new campus card is free of charge. 

Blocking your campus card

If you have lost your campus card or it has been stolen, you have to block your campus card by sending an email to servicecentre-cf [at] ru.nl (servicecentre-cf[at]ru[dot]nl). Once you have blocked your campus card, it will be deactivated from the following workday onwards. If you want to block your pass immediately, for example for access reasons, you can notify the university security service on +31 24 361 90 00.

Uploading a new photo

If you want, you can upload a new photo. If you do not upload a new photo, the photo from your old employee card will be used. Please note that the card you upload a photo for must be a replacement for your current pass that is damaged, lost or stolen. You cannot simply request a new campus card if you only want to replace your photo.

Photo requirements

Your photo must meet the following requirements:

  • The photo must be at least 100 pixels and no more than 600 pixels wide.
  • The photograph is in portrait orientation.
  • The aspect ratio is 3:4 (width/height); for example, an image 180 pixels wide must be 240 pixels high.
  • The file must not exceed 1 MB; file format: PNG, JPEG or JPG.
  • Choose a recent, clear photo.
  • Colour or black and white
  • Your head is uncovered; you’re not wearing a cap or a hat.
  • Your face is fully visible.
  • Your head should fill as much of the photo as possible.

Any questions about the staff campus card?

Service Centre

(024 36) 3 33 33

Also interesting

Activating your account

If you wish to use RUQuest and use your campus card/staff card as a library card, you must first activate your account; you may do this even if you have not used RUQuest or borrowed materials for twelve months. Click here to find out more.