Printing

Through the Radboud University printing system, students and employees are able to print, scan, and copy anywhere on campus, regardless of the location or building at which they study or work. When printing, you send your print job to a print queue instead of a specific printer. The next step is to simply retrieve your print job from any printer. Printers can be found at all study areas, and there is at least one on most floors. The building porter also knows where to find the printers in the respective building.

Students need the payment app KUARIO to print. See how you install and use the app on the Payment app KUARIO

Printing on Radboud-managed (study) workstations

To print from your Radboud-managed workstation (such as a desktop computer or laptop connected to a Radboud docking station), follow these steps:

  1. On your computer, send print jobs to the “FollowMe” print queue.
  2. Log in to a printer using your campus card, PIN, or U/E/S/F number and Radboud password
  3. Click on “SafeQ Print”.
  4. Select your print job(s) or choose “Select all”.
  5. Press the blue start button on the printer.

Printserver as default

  • Click on the Start button (Windows symbol) and then on “Devices and Printers”.
  • Right-click “FollowMe” and then choose “Set as default printer”.

Printing on your personal laptop

On workstations that are not managed by Radboud, you will also have to set up ‘FollowMe’ as printserver. How this works depends on the operating system. Please note you need to be connected to the “Eduroam” network.

For instructions, click on the relevant operating system:

If your device has a different operating system (such as Linux), use the 'Web Upload' option at https://printen.ru.nl. There you log in with your Radboud account and can then upload files for printing.

Printing from mobile or tablet

You can also print from your cell phone or tablet (double-sided only), using the 'Web Upload' option at https://printen.ru.nl. 

Installing KUARIO

Install the KUARIO app (Android and iOS)or go to https://printen.ru.nl (Note! You can only access this page on campus if you are connected to the wifi network Eduroam, or via vpn).

Help

For any other printer related problems (printing, scanning, copying) or KUARIO, please contact the Konica-Minolta helpdesk:

+31 24 365 59 55
info [at] konicaminolta.nl (info[at]konicaminolta[dot]nl)
(workdays from 8.00 am to 10.00 pm)

For problems regarding your computer, laptop, smartphone or other device, please contact the ICT Helpdesk:

+31 24 362 22 22
icthelpdesk [at] ru.nl (icthelpdesk[at]ru[dot]nl)
(workdays from 8.00 am to 05.30 pm)

Until 12 January 2024, on working days you can stop by the Konica-Minolta service point in the University Library for help between 11am and 3pm. 

Discontinuation Konica-Minolta service point 
From 15 January 2024, this service point will be discontinued and from now on you can contact the Konica Minolta helpdesk with your questions.