Radboud University
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FAQ for international students

1. How can I log into OSIRIS Student
The student portal http://portal.ru.nl will take you directly to the required subject in OSIRIS, for example enrolling for courses, registering for exams of looking up your results. Or you can go to the http://sis.ru.nl/student website and enter your user name (student number without the ‘S', and seven positions so put extra zeros in front of the number if needed) and your RU password, and click the [Log in] button. You will now be logged in and able to see your personal details.

2. How does Osiris work?
OSIRIS Student gives you a complete overview of your study progress. It also allows you to enrol and unenrol for courses, exams, minors and specialisations, as giving you access to the entire range of courses on offer. OSIRIS Student is used as a means of communication between you and your study advisor. 
More information is available in the instructions.

3. How will I be able to see which programmes I´ve enrolled for in OSIRIS?
You can do this by clicking the 'Personal details' tab in OSIRIS Student (or via Studielink). The 'Personal details' tab only shows the entries for the programmes you are active in. This means for example that the new registrations show up as from the starting date of your programme and not earlier.

The 'Personal details' tab shows only programmes you are currently active for. This means for example that ows vanaf 1 september de inschrijvingen voor het nieuwe studiejaar kunt zien.

3. How will I be able to see which programmes I´ve enrolled for in OSIRIS?
You can do this by clicking the 'Personal details' tab in OSIRIS Student (or via Studielink). The 'Personal details' tab only shows the entries for the programmes you are active in. This means for example that the new registrations show up as from the starting date of your programme and not earlier.

The 'Personal details' tab shows only programmes you are currently active for. This means for example that ows vanaf 1 september de inschrijvingen voor het nieuwe studiejaar kunt zien.

5. I have found a mistake in my exam programme, or one of my courses is not shown in my exam programme. What should I do?
You may discover a mistake in the exam programme on your Study Progress Review. It is also possible that a particular course may appear under the heading 'Other results , while it should be listed in the exam programme. If so, please contact your programme administration desk.

6. How can I enrol for a course in OSIRIS?
Enrolling for a course means registering for the particular teaching method (or methods) used in that course. You can do this via the 'Register' tab in OSIRIS Student. If you want to enrol for an elective course, you will be directed to a different search screen. This screen allows you to search for courses that meet the requirements of your exam programme.

7. How can I register for an exam in OSIRIS?
In OSIRIS, exams are referred to as 'tests'. You can register for exams via the 'Register' tab in OSIRIS Student. This allows you to search for an exam belonging to a particular course, or it will give you an overview of the exams that you have failed in the past so that you can enrol for retakes directly.

8. How can I unenrol for a course or exam in OSIRIS?
You can unenrol for courses via the 'De-register' tab in OSIRIS Student.

9. How can I look up my results?
You can look up your results via OSIRIS Student. There are several options, such as viewing your previous 15 marks or asking for a Study Progress Review. You will find more information about this in the instructions that will be available once Osiris is in use.

10. Where can I find information about minors?
The Prospectus in OSIRIS Student ('Courses' tab) allows you to look up information about minors. You will find basic information such as content, language, start dates, contact person, etc.

11. How can I enrol for a minor?
The ‘Register' tab enables you to enrol for a minor. You can look minors up by faculty and key word, or you can search via the ‘Courses' tab, and then enrol directly for the minor of your choice.

12. How can I register for a specialisation?
The ‘Enrol' tab enables you to register for a specialisation. You can look specialisations up by faculty and key word, or you can search via the ‘Courses' tab, and then enrol directly for the specialisation of your choice.

13. How can I ask for my study progress report?
The ‘Progress' tab enables you to ask for a study progress report. This report is an overview of all the marks you have been given for the courses in your programme. It provides insight into your progress in the programme, and indicates what you still have to do. The overview takes account of any exceptional circumstances and individual arrangements that may apply, and states the credits you have already earned for your programme. If you notice a mistake in the overview, please contact your programme administration desk.

14. I can't log into OSIRIS Student
Your user name is the same as your student number, but without the 'S'. Make sure that you use all the zeros in front of your student number: i.e. if your student number is 0005678, then you must enter '0005678' and not just '5678'.

15. How can I change my address details?
You can change your address details via Studielink. This option is not available in OSIRIS Student.

16. Automatic logging out function
OSIRIS Student will log you out automatically if there is no activity on your account for a few minutes.

17. How can I register for a preferred tutorial group?
You will see whether you can choose your tutorial group when you enrol for a specific course. If your preferred group has already reached the maximum number of participants, you will see the `FULL´ status.

18. What does the [Statistics] button show?
If you click the [Statistics] button under the 'Results' tab, you will see the statistics for the test or exam concerned, including the average grade for the test and how your results compare with those of the other students.

19. Where can I find information about specialisations?
The Prospectus in OSIRIS Student ('Courses' tab) allows you to search for Study Programme and the Specialisations they involve. It will show you which courses belong to a particular exam or specialisation programme.

20. I keep seeing the 'Webpage has expired' message in the browser
If you see this message, you have pressed the Backspace key or clicked the ‘Previous' button in your browser, which has taken you back to the previous screen in OSIRIS Student. You have not logged out. Simply click F5 to return to OSIRIS Student.

21. Where can I find information about my Binding advice?
You can consult your Binding advice by going to the 'Progress' tab and then clicking the 'Binding advice' tab.

22. How can I look up my timetable?
Timetables are not available in OSIRIS at the moment. For now, go to http://rooster.ru.nl/ or https://persoonlijkrooster.ru.nl/.

23. I have enrolled via Studielink and in Brightspace. Is this enough?
No. You will only be allowed to take courses if you have enrolled correctly in OSIRIS Student.

24. I can't find a particular course in OSIRIS Student
Make sure you are using the right course code. Some of the course codes change every academic year. Take also a look if

25. I'm on a waiting list; what does this mean?
Some courses operate a pre-registration system. All students wanting to enrol will be put on a waiting list. The applications will be converted to enrolments once the pre-registration period has expired.

26. What should I do if one of my marks is shown incorrectly or is missing on my Study Progress Review?
If you suspect that your Study Progress Review has not been updated, you should contact your programme administration desk.

27. What is an exam programme?
An exam programme is a group of coordinated courses, which students must take to complete a particular phase of the programme (e.g. the first year of a degree programme, the main phase of a Bachelor's programme or a Master's programme), including any required electives. Every student is linked to one or more exam programmes.

28. What is a course code?
The course code is a unique identification code assigned to a course. You can use it to search for a specific course in the OSIRIS Prospectus, for instance.
Course codes always begin with the faculty code (NWI, MED, MAN, LET, SOW, JUR, FTR or ILS), followed by another significant code and ending with the academic year (2010 = 10, 2011 = 11, 2012 = 12) in which the course was created in OSIRIS.

29. What is OSIRIS Inschrijf?
OSIRIS Inschrijf is a module in OSIRIS that records all student enrolments and unenrolments at RU. This module is mainly used by the Central Student Administration Office.
OSIRIS Inschrijf is linked to the national application Studielink, and is also used to supply student and programme information to other RU information systems. In addition OSIRIS Inschrijf calculates the amount of tuition fees a student must pay, and works out whether a student is eligible for a refund if he or she unenrols. The amounts due are passed to the RU financial administration department via an interface.

30. What is OSIRIS Volg?
OSIRIS Volg is a module in OSIRIS that records the range of courses being offered at RU, as well as the exam programmes. The marks that students attain are also recorded in OSIRIS Volg. This module is mainly used by the programme administration offices.

31. What is OSIRIS Docent/Begeleider?
OSIRIS Docent/Begeleider is currently available for use by student advisors (and mentors). The module enables them to consult information about students and their progress, and to record and refer back to agreements with and reports on specific students. The agreements and reports concerned can only be accessed by parties authorised to do so. OSIRIS Docent/Begeleider also allows users to generate files containing student information and various overviews.
Teachers do not currently have access to OSIRIS Docent/Begeleider. The module will be made available to them in 2012, so that they can record test results, for example, in OSIRIS themselves.

32. What is the OSIRIS Onderwijscatalogus ?
The OSIRIS Onderwijscatalogus is a Prospectus that can be used to look up information about courses (e.g. course content, the number of ECs, teaching language, teachers, study materials, etc.) The module also allows you to search for information about minors (e.g. content, teaching language, starting date, contact person).

33. I can't find my question in this list
Use the help function in OSIRIS or take a look at the contact information on this website.