• Discuss the role of culture as a barrier or a stimulator influencing organizational performance and management processes
• Name and explain the most important cross-cultural analytical models and understand the conditions under which these models can be used
• Understand the principles of cross-cultural communication
• Learn the reasons and types of cultural conflicts and the conflict management strategies
• Understand the impact of colonial and migration history on current perceptions of emerging countries
• Reflect on personal behaviour regarding cross-cultural communication and learn to communicate effectively across cultures
• Learn that leadership, negotiation, and entrepreneurship are strongly culture dependent
• Understand the ethical implication of working and managing globally

Cross Cultural Management and Communication (CCM&C) helps students understand the influence of culture on management processes such as leadership, decision-making, employee motivation and communication. Cross-cultural dimensional models and theories will be used to analyze and compare various cultures and culture clusters. Through the course, students become more aware of their own cultural background and the influence of their culture on learning processes, but also on their cooperation and communication within teams that are composed of students with different cultural backgrounds. They learn to analyze the influence of culture management practices in multinational organizations and the ethical implications of managing globally. Furthermore, the course informs that a colonial past still influences mental models that are based on so called ‘white structures,’ leading to biased perceptions towards business and business people in and from the developing world (emerging countries) or its representatives.