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Effective intercultural helpdesk calls

Effective intercultural helpdesk calls

Do you want to know how to have effective help desk calls in an intercultural context?

Please contact the tailor-made department to talk about ways in which we can realise your wishes.

Effective intercultural helpdesk calls

What is the target group of the Effective intercultural helpdesk calls course?

For every municipal officer who regularly holds helpdesk calls with residents with a cultural background that is not the same as their own.

What will you gain from this course?

  • Effective communication during helpdesk calls.
  • Inclusive and safe environment.
  • Increased mutual understanding and connection.
  • Feelings of success and wellbeing at work.

Options

  • Courses, workshops, masterclasses and expert advice
  • Coaching for individuals and teams
  • In-company or at our office