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Conducting a good conversation

Conducting a good conversation

Sometimes you do not get what you had planned out of a conversation. You may be less alert and clear than you wanted to be. When there is a lot at stake in a conversation, an effective strategy, and good interview techniques are indispensable. During this tailor-made course, we offer you a toolbox full of skills to make the difference during important conversations. You will learn how to stay in control of a conversation, have more influence and still create an open atmosphere.

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Who is the “Conducting a good conversation” intended for?

For everyone who wants to be more successful in important conversations: supervisors, consultants, and all other professionals.

Content and approach

During this training course, you set to work with more effective conversations. You consciously prepare each phase of a conversation by asking yourself specific questions. You learn how to maintain control and safeguard the atmosphere, how to turn a discussion into a dialogue, and how to increase your effectiveness in every difficult but important conversation.

Your context, goals, and wishes are central to everything we do. That is why we always start with an intake.

What is discussed?

  • What is your goal; what are your motives; and who do you have in front of you?
  • Making a connection, creating safety, and active listening
  • Asking questions and keeping control
  • From discussion to dialogue
  • Meta-communication
  • Clearly wording and making concrete agreements
  • Dealing with resistance and emotions
  • Speaking: rhythm, timing, intonation, and body language
  • Practise, practise, practise

All our communication skills programmes are tailor-made. What do we mean by this?

You can follow this course at our location, in-company or remotely via the virtual classroom. A combination is also possible. Together we can determine what is desirable and feasible and we can discuss the approach and design of the course. Would you rather follow the course in Dutch? That’s also possible. The costs for an in-company or private training course depend on your specific wishes. You will always receive a customised quote!

Would you like to know more?

Then click on the red button 'yes, I would like more information' or email (maatwerk@into.ru.nl) or call us (024-361 61 66). We would be happy to make an appointment with you for an obligation-free consultation.