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Frequently asked questions

  1. How do I complete my registration?

  2. I have completed my registration and received the confirmation of participation. Where do I find my timetable?

  3. The language I want to lean is not offered on your website or I can’t find a suitable training programme. What are my options?

  4. The website doesn’t show any starting dates for the period in which I want to follow a course. Can I stay informed about the upcoming starting dates?

  5. I can’t log in to my personal page.

  6. I can’t log in to Brightspace.

  7. When is it obligatory to have an intake interview and placement test before registration?

  8. Do I need to prepare for the Oxford Placement Test?

  9. I have registered for a course, but I have not received an official confirmation with the course information yet.

  10. Is it possible to cancel my enrolment in a course?

  11. What conditions apply to the reimbursement of the course fee for Social Dutch 1 and 2?

  12. I would like to move up to a higher level. What conditions apply?

  13. Does Radboud in’to Languages have a partner organisation?

  14. I need a written statement of my language proficiency level. Can Radboud in’to Languages provide me with one?

1. How do I complete my registration?

A. Before you can register, entry requirements may apply, such as an intake interview, a placement test or an Oxford Online Placement Test. You can read about the entry requirements for each course on our website.
B. Select the course you would like to register for and click ‘register’.
C. You need an account in order to register. If you are a student or employee at Radboud University or Radboud in’to Languages and you already have an account, please select the relevant course, open the registration form and log in with your account details. Your username is your E-, U-, Z- or S-number. If you don’t have an account yet, you can create via the registration form. 
D. Radboud in’to Languages will first check your registration to determine if you meet the entry requirements and if there is a sufficient number of places available in the course.
E. Approximately 10 days before the scheduled start of the course, you will receive an official confirmation. The course will only start if there are enough participants. If we have to cancel the course due to an insufficient number of participants, you will be informed per email.

2. I have completed my registration and received the confirmation of participation. Where do I find my timetable?

You can find your timetable on your personal page. You can log in to this page with your E-, U-, Z-, or S-number and personal password.

3. I can’t find a suitable training programme on your website. What are my options?

We would be happy to help you compose a tailor-made course. We offer tailor-made courses to individual students as well as to teams and departments. Before the start of a tailor-made course, we determine your entry level, learning objectives and wishes during an intake interview. Based on this, we draw up a quotation.

4. The website doesn’t show any starting dates for the period in which I want to follow a course. Can I stay informed about the upcoming starting dates?

Yes, you can! Registration for your preferred course period may not be open yet. We would be happy to inform you when you can register. Please let us know in which course and course period you are interested by contacting our Service Centre.

5. I can’t log in to my personal page.

5.0. Where can I log in to my personal page?
Log in via this page.

5.1. I forgot my password, what should I do?
Please contact our Service Centre, so we can send you a link to reset your password.

5.2. I can’t log in, what should I do?
You can try to remove cookies from your computer (via browser settings, search history) or log in via a different browser or device. If the problem remains, students with an E-number can contact the Service Centre. Course participants with a U- or S-number can contact Radboud University’s ICT helpdesk. Course participants with a Z-number can contact the ICT helpdesk via servicedeskict@radboudumc.nl

6. I can’t log in to Brightspace.

Most log in problems with Brightspace are solved by deleting your cookies.

If you cannot view the course page in your Brightspace account, please contact our Service Centre.

Course material and/or assignments will be published by the teacher during the course. It may be possible that the course page is still empty before the start of the course.

7. When is it obligatory to have an intake interview and placement test before registration?

Dutch courses

If this is your first time following one of our courses, registration is always preceded by an intake interview. In this interview we will determine which level is most suitable for you. You can schedule an intake for a Dutch course via this link.

English courses

To guarantee you a place in the right course, you are required to take a free placement test (Oxford Online Placement Test). It is not possible to register for a course without an OOPT score. If you wish to take the OOPT, you can register for the test via this page.

German, French, Italian, Spanish and Russian courses

An intake interview for the German, French, Italian, Spanish and Russian courses is obligatory, with the exception of Italian halfway to A1, Spanish halfway to A1 and Russian halfway to A1. Before the interview, you will have to complete a placement test to determine your general language level. The test will provide you with a score. Please keep the score at hand. This score will help the teacher determine during the intake interview which course is most suitable for your language level. That way, you can be sure that the course will fit your learning objectives.

  • Schedule your German intake here
  • Schedule your French intake here
  • Schedule your Italian intake here
  • Schedule your Spanish intake here
  • Schedule your Russian intake here


Other languages

Do you already have some knowledge of the language, but have you never followed a language course with us before? Then you can schedule a free intake interview before registration which will take place over the phone. Please contact our Service Centre.

8. Do I need to prepare for the Oxford Placement Test?

The Oxford Placement Test is a baseline test. It gives you an indication of your current level in the English language. Should you still wish to prepare for the test, you can dive into the English language by watching an English film, reading an English book, listening to English radio or taking online language tests.

9. I have registered for a course, but I have not received an official confirmation with the course information yet.

After registering you will immediately receive a confirmation of registration via e-mail. If you have not received this confirmation, please contact our Service Centre.

You will receive additional information about the course and/or an official confirmation of participation 10 days before the start of the course at the latest.

10. Is it possible to cancel my enrolment in a course?

Cancellation of enrolment in a course must be done by sending an e-mail to info@into.ru.nl. Our general terms and conditions apply when cancelling.

11. What conditions apply to the reimbursement of the course fee for Social Dutch?

1. You are a student or employee at Radboud University.

2. You have attended at least 80% of the classes.

Please note: students are eligible for 2 free Social Dutch courses. If they do not meet the attendance requirement, the course fee will be charged after the course has ended.

12. I would like to move up to a higher level. What conditions apply?

After successfully completing a course with us, you can move on to a course on a higher level. See what we mean by ‘successfully completed’ below.

  • Dutch day and evening courses: these courses have a final examination. You have to pass this exam to move to the next level.
  • English and Social Dutch: these courses do not have any final examination. To move to the next level, you are required to have attended at least 80% of the classes at the previous level.
  • German, French, Italian, Spanish and Russian: these courses do not have any final examination. To move to the next level, you are required to have attended at least 80% of the classes at the previous level.
  • Other languages: no conditions apply here.

13. Does Radboud in’to Languages have a partner organisation?

Yes, our partner organisation is Wageningen in’to Languages. Click here to see what Wageningen in’to Languages has to offer.

14. I need a written statement of my language proficiency level. Can Radboud in’to Languages provide me with one?

We can provide you with a language proficiency statement for English, German, French and Spanish. We do this by determining your language proficiency level with a test. Depending on your needs, we can test one or more language skills. Always check beforehand if a statement from our language centre is sufficient for your institution. Click here to register for a language proficiency statement.