In order to facilitate the efficient delivery of goods, deliveries must meet the following criteria.

Receiving Goods

The Receipt Goods department does not have a loading dock. This means that loading and unloading pallets must be done by means of a loading ramp. The transport provider must also provide their own pallet jack.

Signing for receipt: Receipt Goods

When receiving and signing for packages and pallets, Radboud carries out a visual check of the number of pallets and packages and any external damage. The supplier is responsible for any defects or non-visible damages.

Opening hours

All regular shipments must be delivered between 08.00 and 12.00.

Delivery address

Radboud University no longer uses delivery addresses. The Logistics Department ensures that the goods end up with the recipient. This goes for all Radboud University locations. The correct delivery address is found on the purchase order.

Note: To facilitate smooth receipt and distribution of goods within Radboud University, the packing list must state the purchase order number. If this is unknown, state the name of the recipient.


  • Each package must have its own purchase order;
  • Only one purchase order can be included in each package;
  • Packages not delivered on a pallet may not be more than 2 m in height and preferably not heavier than 22 kg.

Packing list

  • The packing list must be attached to the outside of the package;
  • In case of multiple packages, a copy of the packing list must be attached to each of the packages. The copy should state ‘COPY’. This way, there is always a packing list available if a package is missing;
  • If a shipment includes multiple packages, each package must state the sequential number and the total number of packages, for example ‘1 of 3’ or ‘2 of 4’;
  • The purchase order number must be clearly visible on the outside of the package, for example, in clearly visible letters (bold, large or in colour) on the packing list;


  • Radboud University exclusively accepts shipments based on Euro-pallets;
  • A standard pallet has the following dimensions (L x W x H): 120 cm x 80 cm x 20 cm.
  • The load may not exceed the boundaries of the pallet;
  • The load, including the pallet, must be a maximum of 2 m in height;
  • Loaded pallets that are more than 150 cm in height must be sealed;
  • Damaged pallets cannot be accepted and must be offloaded by the transport provider;
  • The maximum load of a pallet is 500 kg.